Staff Training

Staff Training

Let us bring our training programs right to your practice! Watch your staff become more productive and efficient, leaving you more time to see patients. We have been providing training for optical professionals for over 15 years, and utilize a top-notch team of educators and trainers to help you succeed. Our consulting team has first-hand knowledge of the optical, optometric or ophthalmic environment, as well as practical business experience.

Effective learning opportunities

In most cases it’s more effective when your team learns together. Your staff can support each other after the session and develop the use of new skills and ideas. Our sessions provide tips, techniques, and tools which improve staff efficiency and productivity. Most sessions utilize a mix of training exercises and hands-on demonstration for a complete understanding of the topics covered. Topic areas include: lens and frame technology; frame selection; spectacle dispensing techniques; pre-testing procedures and patient history; optical terminology; anatomy/physiology; eye diseases and disorders; contact lens fitting and dispensing; advanced testing procedures; principles of refraction; practice management and front desk procedures; managed care issues and more!

Customized for your specific needs

Topic areas are customized to meet your goals and expectations. They can also be developed for different comprehension levels, from basic to advanced. Granted, there are many generic training programs available, but they cannot address the unique situations that face you and your team every day. It is for this reason that we come to you, right in your office, with a program that is tailored to benefit you and your practice directly.

Save time

We will match your training requirements with the educator who has the most experience in the topic area(s). All travel, lodging, correspondence and meeting space (if necessary) is coordinated by us. All you need to do is tell us the date and the topics you want covered, and we take care of the rest. Sit back, relax, and reap the benefits of a trained staff.


Because in-house training is usually charged per event* rather than per individual, it offers excellent value for money. You can save even more by combining staff members from your colleagues' offices to create a larger group session. Many doctors do this, then contact us with groups of 15-20 or more! Even with a group of 5, you will still save money over most external training sources. *in most cases


On-site training offers the luxury of choosing a suitable date and venue, such as in your office when you are not seeing patients. This ensures that the training session takes place at a convenient time, and doesn't interfere with office hours. We can provide a half-day, full-day or multiple-day workshops, any day of the week, and at any time of the day!